Advanced technologies are increasingly integrated into our daily lives, but raise concerns about risks and ethical issues. Mitigating cyber-attacks is critical for governments and organizations, while the emergence of the metaverse raises questions about balancing benefits with ethical concerns.
Are businesses, governments and city agencies using the insights provided by data to put citizens at the heart of decision making? Design thinking is an approach tech companies have been using for years. At its core, it’s about empathy – seeing the world through the eyes of the end user. Its potential to benefit citizens, business and the environment should not be underestimated.
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