Empathy – Keeping the End User in Mind is key to improve Quality of Life

Are businesses, governments and city agencies using the insights provided by data to put citizens at the heart of decision making? Design thinking is an approach tech companies have been using for years. At its core, it’s about empathy – seeing the world through the eyes of the end user. Its potential to benefit citizens, business and the environment should not be underestimated.

Bloom or Doom: The Era of Intelligent Technologies

There are many examples which demonstrate the immense breakthroughs in the field of artificial intelligence and the growing adoption of its applications. Monika Niederhoff gives an overview on the key trends in using intelligent technologies and the impact on business and society and raises the question of how we can shape the era of intelligent technologies.